1) To be Open and Honest with regards to the Therapeutic Claims 
Any information we supply regarding to therapeutic properties and effects of our products, treatments and ingredients is based on research evidence.  We will not make false, misleading or exaggerated claims.

2) To use Natural Ingredients wherever possible.
Where this is not the case, this will be stated on the Product or Ingredient description.

  • Some products require small amounts of synthetic chemical preservaties (0.5 to 1% of final product weight) to ensure their safety against bacteria and fungal growth and also to increase the shelf life for customer use. 
  • We do not use Parabens for preservatives as there are human health and safety issues regarding this ingredient.
  • We recognise that some Customers prefer synthetic fragrance oils and so these are used to perfume some of our body products.  They are cosmetic grade and represent 2.5% of the final product.
  • SLS (Sodium Laurel Sulfate) is also not used in our products.  This is a foaming, cleansing agent used in bubble baths, shampoos etc.  This too has numerous safety concerns.

3) To purchase Raw Materials from sustainable sources, which do not pose a threat to the natural environment nor wildlife of the local area from which they are harvested.

4) To supply our products in minimal packaging, which can be recycled and to recycle packaging we receive from our suppliers. 
We do not believe in using expensive or unecessary excessive packaging. We would rather focus on supplying high quality ingredients and products at realistic prices. We encourage our customers to practice recycling too.

5) To supply Ingredients and Products, which have not been tested on animals.

6) To use Vegetable derived Ingredients wherever possible
Where this is not the case, this will be stated on the Product or Ingredient description.
Some products will contain Dairy ingredients and therefore not suitable for vegans e.g milk powder, yoghurt powder.  No products will contain ingredients which are part of an animal.

7) To listen to the Needs of our Customers
We are always open to new suggestions and ideas for product, ingredient or treatment development.  Please do contact us with your much valued and appreciated input.

8) To provide High Quality Products, Ingredients and Treatments at Fair Prices. 

9) To support Fair Trade as we expand and grow

We believe in Fair Trade for those Communities in the world who are disadvantaged by both  living in underdeveloped countries and by unfair trading practices.  However, unfortunately at present, we are unable to purchase Fair Trade due to the higher cost of supplies.  This is an area of our work which we are monitoring and as we expand as a business, more of our ingredient supplies will be from Fair Trade Community initiatives.

10) Organic Ingredients
Any organic ingredients we purchase and use in making our products, will have undergone certification by the Soil Association.
For further information, please visit the Soil Association.